General terms and conditions

Provider

Scheidegger Webpublishing, sole proprietorship entered in the commercial register of the Canton of Bern, UID CHE-148.858.068, VAT CHE-148.858.068 TVA, Mülinenstrasse 13, 3006 Bern

Brand

Swiss Work Permit Partners (swissworkpermitpartners.ch)

Contact

Mülinenstrasse 13, 3006 Bern · [email protected]

Version

v1.1, replaces v1.0 of 15.10.2026

Effective date

30.10.2026

Preamble

The Provider supports employers established in Switzerland, or establishing themselves there, in obtaining residence permits with gainful activity for employees who are nationals of states that are members of neither the European Union nor the European Free Trade Association. It analyses the feasibility of a recruitment, prepares and files the application, follows the administrative procedure, and offers an annual subscription as well as hourly services (HR assistance, ad hoc answers).

It also supports employers, for an employee and their family, and private individuals, for themselves and their relatives, with the "Permits and family" services: obtaining and extending a residence permit (B permit), the standard settlement permit (C permit), the early grant of the settlement permit, family reunification and the residence permit for the purpose of marriage.

Status. The Provider is not a law firm and does not plead. It advises the Client on the permit procedure and supports the Client throughout it; it represents the Client before the Authorities only in non-contentious administrative proceedings at first instance and to the extent provided in Article 13. It does not engage in placement or personnel leasing within the meaning of the Federal Act on Employment Services and the Provision of Personnel on a Hire Basis (LSE): the Employer itself chooses the person it hires.

Title I applies to every order. Titles II to IV govern respectively the feasibility analysis, the full procedure and the annual subscription; Title III^bis governs the "Permits and family" services; hourly services are governed by Title I and Article 17.

The service is addressed to employers acting in the course of their activity (companies, associations, sports clubs and other employers) and, for the "Permits and family" services, to private individuals. Article 10a governs the points specific to the Private Client.

TITLE I Common provisions

Article 1. Parties, subject matter and scope

1.1 Identification. The Provider is identified at the head of these terms. The Client, whether an employer or a private individual, is identified in the order confirmation or in the proposal that it accepts. The provisions that refer to the Employer apply to the Client acting in that capacity.

1.2 Persons concerned. The employee or candidate for whom the permit is requested (the Employee), as well as the family members, the spouse or the fiancé(e) covered by an application, are not parties to the contract, unless they conclude it themselves as the Client.

1.3 Order of precedence. In the event of a discrepancy: (1) the accepted proposal or order confirmation; (2) these terms; (3) the price list and descriptions published on the website on the day of the order. Any general terms and conditions of the Client do not apply, unless expressly accepted in writing by the Provider.

1.4 Capacity of the Client. The Employer declares that it contracts for the purposes of its professional or commercial activity. The Private Client contracts for personal or family purposes; Article 10a applies to the Private Client.

Article 2. Conclusion of the contract

2.1 Request. A request for analysis or a contact request submitted through a website form does not bind the Client.

2.2 Formation. The contract is concluded when the Client accepts in writing the Provider's order confirmation or proposal, which states the service, its price, the foreseeable costs and the version of these terms. An explicit confirmation email is sufficient.

2.3 Refusal. The Provider may decline an engagement without giving reasons, in particular where the analysis shows an application that is manifestly bound to fail or a situation that requires a lawyer.

2.4 Versions. The applicable version is the one referenced in the accepted document. Contracts concluded under v1.0 remain governed by it.

Article 3. Definitions

Authorities: the cantonal labour market and migration authorities, the State Secretariat for Migration (SEM) and any other authority called upon to rule on the permit.

Decision: the first-instance decision of the cantonal authority and, where applicable, the approval of the SEM.

Fees and charges: the official fees levied by the Authorities, the civil registry offices and Swiss representations abroad.

Article 4. Obligations of the Client

4.1 Information and documents. The Client provides in due time complete and accurate information and the necessary documents. The Employer provides in particular information on the company, the position, the employment and salary conditions and the recruitment searches carried out, as well as on the Employee. The Private Client provides information on their stay, family situation, housing, resources and language skills, and on those of the persons covered by the application.

4.2 Working conditions. The Employer warrants that the salary and working conditions offered are those customary in the locality and the sector and that they will be complied with. The Employer alone is responsible for compliance with labour law and with the conditions attached to the permit.

4.3 Accuracy. The Client warrants the accuracy of the information and the authenticity of the documents provided. In the event of a false declaration, the Provider may terminate the engagement with immediate effect; services already performed remain due.

4.4 Signatures and personal steps. The Client and the persons concerned sign the forms and declarations that the Authorities reserve for them and carry out the steps that require their presence (appearance at the civil registry office, biometric data capture, interviews, language examinations).

4.5 Payment. The Client pays the amounts due on the agreed due dates.

Article 5. Prices, invoicing and payment

5.1 Prices. The prices are those of the price list published on the day of the order, restated in the confirmation or the proposal: feasibility analysis, CHF 350 per situation; full procedure, between CHF 2,000 and CHF 5,000 depending on complexity, the amount being set in the proposal before the start of work; annual subscription, on quotation; hourly services, CHF 300 per hour, charged per quarter hour. "Permits and family" services, flat fees: obtaining a B permit, between CHF 1,500 and CHF 3,000; extending a B permit, CHF 600; standard C permit, CHF 1,200; early C permit, CHF 1,800; family reunification, between CHF 1,500 and CHF 3,000; residence permit for the purpose of marriage, between CHF 1,500 and CHF 2,500; the exact amount is set in the proposal.

5.2 Due dates. The feasibility analysis is payable upon written confirmation of the order, before work begins. The other services are invoiced according to the payment schedule in the proposal; failing that, upon completion of the service or, for hourly services, monthly. Invoices are payable within thirty (30) days by bank transfer.

5.3 Costs not included. The Fees and charges, translation, legalisation and apostille costs, the costs of obtaining documents and of language examinations, the costs relating to the arrival of the Employee or of the family members and all other third-party costs are not included; they are itemised in the proposal and are borne by the Client.

5.4 VAT. Prices are stated in Swiss francs, excluding VAT, Swiss VAT being added at the statutory rate (8.1% at the date hereof). For an Employer established abroad, the service is deemed to be supplied at the place of its establishment (Art. 8 para. 1 of the Federal Act on Value Added Tax, VAT Act) and is invoiced without Swiss VAT. For a Private Client domiciled abroad, the VAT treatment is stated in the proposal.

5.5 Late payment. In the event of delay, the Client is in default without further notice upon the due date (Art. 102 para. 2 of the Code of Obligations, CO). The Provider may claim default interest of 5% per annum (Art. 104 CO) and, after a written reminder that remains without effect for ten (10) days, suspend its work; the consequences of the suspension for the procedure are borne by the Client.

Article 6. Nature of the obligations

6.1 Obligation of means. The Provider performs its services with care. It does not guarantee the granting of the permit, the available quota or the duration of the procedure. The Decision belongs exclusively to the Authorities.

6.2 Fees independent of the outcome. No fee depends on the outcome of the procedure. The fees are due for the agreed service, including in the event of refusal.

6.3 State of the law. The Provider is not liable for changes in legislation, quotas or administrative practice occurring after the conclusion of the contract.

Article 7. Intellectual property

The Client's documents remain its property. The analysis reports and files prepared are delivered to the Client for its use. The Provider's method, templates and internal tools remain its exclusive property and constitute business secrets within the meaning of Art. 6 of the Federal Act against Unfair Competition (UCA).

Article 8. Data protection

8.1 Legal framework. Each party complies with the Federal Act on Data Protection (FADP). The data protection statement published on the website forms an integral part of these terms.

8.2 Data of the persons concerned. Performance of the engagement involves the processing of data of the Employee or of the Private Client and of the persons covered by the application (identity, nationality, education, career history, family situation and civil status, housing, resources, language skills). The Client warrants that it has informed these persons of the disclosure of their data to the Provider and to the Authorities. The Provider processes such data only to perform the engagement and discloses it only to the Authorities and to the necessary subcontractors.

8.3 Hosting. The website and the data are hosted in Switzerland (Infomaniak, Geneva); the website is delivered through Cloudflare. Messages received through the form are recorded on the Provider's server and processed by means of a messaging infrastructure shared across the Provider's brands. Disclosure abroad takes place only to a state ensuring an adequate level of protection or subject to the safeguards provided for in Art. 16 FADP.

8.4 Retention. Accounting records are retained for ten (10) years (Art. 958f CO). The file documents are returned or deleted twelve (12) months after the end of the engagement, unless the law provides otherwise.

Article 9. Liability

9.1 Limitation. The Provider's liability is limited to direct damage and capped at the amount invoiced for the service concerned during the twelve (12) months preceding the event giving rise to the damage. The Provider is not liable for indirect or consequential damage, in particular loss of profit, delay in taking up the position, recruitment costs or the travel and organisation costs of a wedding.

9.2 Mandatory reservations. Liability for gross negligence or intent remains reserved (Art. 100 para. 1 CO). Liability for auxiliaries is excluded to the extent permitted by Art. 101 paras. 2 and 3 CO.

Article 10. End of the engagement

10.1 Termination. Each party may revoke or terminate the engagement at any time (Art. 404 CO); the party that does so at an inopportune time compensates the resulting damage. Services performed and costs incurred remain due; the flat-rate price is due pro rata to the work accomplished.

10.2 Handover. At the end of the engagement, the Provider hands over the file and the documents to the Client within ten (10) working days, subject to payment of the sums that have fallen due.

Article 10a. Private Client

10a.1 Revocation. The Private Client may revoke the engagement at any time (Art. 404 para. 1 CO), by simple email. Services performed up to the revocation and costs incurred remain due, the flat-rate price pro rata to the work accomplished (Article 10.1).

10a.2 Payment. Payment is made according to the payment schedule in the accepted proposal. No work begins before payment of the deposit that the proposal provides for, if any.

10a.3 No general statutory right of withdrawal. Swiss law does not provide a general right of withdrawal for contracts concluded at a distance, in particular by email or through the website. The right of revocation under Art. 40a et seq. CO remains reserved, in the cases and under the conditions that those provisions set out.

10a.4 Jurisdiction and governing law. Where the contract is concluded with a consumer within the meaning of Art. 32 para. 2 of the Civil Procedure Code (CPC), the places of jurisdiction provided for by that provision remain reserved, and the consumer cannot waive them in advance (Art. 35 CPC). Where the Private Client has their habitual residence abroad, the mandatory rules of private international law protecting the consumer remain reserved, in particular Art. 114 and 120 of the Private International Law Act (PILA).

10a.5 Representation. The representation of the Private Client and of the persons concerned before the Authorities follows the limits of Article 13.

TITLE II Feasibility analysis

Article 11. Subject matter and price

11.1 Subject matter. The feasibility analysis relates to a specific situation (one position and one Employee, or the situation of a Private Client and their family). It examines the applicable admission requirements, the prospects of the application, the documents required and the course of action, and concludes with a written recommendation.

11.2 Deduction. If the Client subsequently entrusts the Provider with the full procedure or a "Permits and family" service for the same situation, the price of the analysis is deducted from the fees for that service.

11.3 Price retained. Once the analysis has been delivered, its price remains due, even if no procedure follows or if the analysis concludes that there are no prospects.

TITLE III Full procedure

Article 12. Subject matter

The full procedure comprises the preparation of the file, the drafting of the application and its supporting statement, its filing, the correspondence with the Authorities, the handling of their requests for further information and the follow-up until the Decision. The scope and the price are set in the proposal.

Article 13. Representation before the authorities

13.1 Scope. The Provider may represent the Client only in non-contentious administrative proceedings at first instance before the cantonal migration and labour offices and the SEM, to the extent that the applicable procedural law permits. To this end, the Client grants the Provider a written power of attorney, limited to the acts of the engagement, which ends with it.

13.2 Lack of power of representation. Where an Authority does not accept representation by the Provider, the application is filed in the name of the Client or of the person concerned and signed by them; the Provider prepares it and follows it up.

13.3 Exclusions. The following are excluded from the engagement: objections and appeals against a Decision, any contentious proceedings and any proceedings before a court, as well as any new application after a refusal. At the Client's request, such services are entrusted to a lawyer whom the Client chooses and instructs themselves; the Provider is not a party to that engagement and is not liable for it.

TITLE III^bis Permits and family

Article 13a. Subject matter

13a.1 Services. The "Permits and family" services comprise, for the application designated in the proposal: the review of the applicable legal requirements, the list of documents, the drafting of the application and its supporting statement, its filing with the competent cantonal authority, the handling of requests for further information and the follow-up until the Decision. Article 13 applies.

13a.2 Limits. The following are not included, unless otherwise stated in the proposal: the preparatory marriage procedure before the civil registry office, which remains that of the fiancés; visa procedures before Swiss representations abroad; language courses and examinations; the recognition of diplomas.

13a.3 Legal deadlines. The Client informs the Provider without delay of the deadlines known to them (expiry of a residence permit, family reunification deadlines). The Provider is not liable for a deadline that expired before the conclusion of the contract or for a delay due to late delivery of documents.

TITLE IV Annual subscription

Article 14. Subject matter

The annual subscription comprises the number of procedures, access to the employer hotline and the internal processing times defined in the subscription contract, as well as priority handling of the Employer's requests.

Article 15. Internal processing times

The internal processing times set in the subscription contract bind the Provider only for operations that depend on it. In the event of a delay attributable to it, the Provider grants the remedy provided for in the subscription contract, which is exclusive subject to gross negligence or intent. The processing times of the Authorities are not internal processing times.

Article 16. Term and price

16.1 Term. The subscription is concluded for a term of twelve (12) months from its conclusion. It is not tacitly renewed; the Provider proposes its renewal before expiry and the Employer accepts it in writing.

16.2 Price. The annual price is set in the subscription contract and invoiced in advance, unless a different payment schedule applies. Procedures not used at expiry are neither carried over nor refunded, unless otherwise agreed.

16.3 Early termination. Article 10.1 remains reserved. In the event of revocation by the Employer, the annual price is due pro rata to the time elapsed, plus the price, calculated at the hourly rate, of the procedures and services already provided beyond that pro rata share.

TITLE V Hourly services and final provisions

Article 17. Hourly services

HR assistance, ad hoc hotline answers outside the subscription and ad hoc opinions are invoiced at the published hourly rate, per quarter hour started. For any intervention whose foreseeable duration exceeds two (2) hours, the Provider communicates an estimate in advance.

Article 18. Confidentiality

Each party treats the other's non-public information confidentially and uses it only for the performance of the contract. This obligation continues for two (2) years after the end of the contract, and without time limit for the data of the Employee and of the persons concerned. Information whose disclosure is required by law or by an authority is excepted.

Article 19. Force majeure

Neither party is liable for a failure caused by an event beyond its reasonable control, in particular a disaster, major infrastructure failure, default of a third-party supplier, measure of an authority, closure of a consular representation or cyberattack.

Article 20. Assignment and subcontracting

The Client may not assign the contract without the Provider's written consent. The Provider may use subcontractors, in particular translators, bound by the same confidentiality, remaining responsible for their performance within the limits of Article 9.

Article 21. Miscellaneous provisions

21.1 Amendments. Any amendment to the contract requires written form. The Provider may adapt these terms for future contracts.

21.2 Partial invalidity. If a clause is void or unenforceable, the others remain valid; the defective clause is replaced by a valid clause whose economic effect comes closest to the intention of the parties.

21.3 Notices. Communications are validly made by email.

21.4 Language versions. The website is published in several languages; in the event of a discrepancy between translations of these terms, the French version prevails.

Article 22. Governing law and jurisdiction

This contract is governed by Swiss law, to the exclusion of its conflict-of-laws rules. The exclusive place of jurisdiction for any dispute is the Provider's registered seat, namely Bern. For the Private Client, the mandatory places of jurisdiction and rules mentioned in Article 10a.4 remain reserved.

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Scheidegger Webpublishing. General Terms and Conditions of Swiss Work Permit Partners v1.1 of 30.10.2026.